Returns & Exchanges

At Mountain House, we want you to be completely satisfied with your peaks and valleys apparel. If your gear isn't the perfect fit, you can return unworn items with tags attached within 30 days of purchase.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Securely place the items in their original packaging, ensuring all mountain-grade tags and labels remain attached.

3

Print and Ship

Download your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects the returned apparel, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing